Delivery Information

All orders are fulfilled by The Apothecary Egypt staff in Giza and are shipped with our logistics partner.

Please check that you have entered your information correctly. Please, order using a mobile number that you would pick up. Feel free to add more than one number.

Delivery Fees

Delivery fees will be LE35 per address for anywhere in Giza & The Greater Cairo Area. 

Alexandria Delivery Fees: LE55.

If you require a delivery outside of the greater Cairo-Giza area then additional delivery charges will apply.

Payment

We currently accept only cash payments at delivery.

Delivery Schedule

Deliveries are prioritized upon sequence. 

Orders are shipped by a professional delivery courier from our apothecary in Giza. Our Delivery Rep will contact you the morning of the delivery to confirm a delivery window within the day that best suits you.

Please arrange for someone in attendance to receive the order as if no one is available then the delivery personal will move on and delivery will be scheduled for the next  day.

Returns and Refund Policy

If you are not satisfied with the product or there is any defect let us know for a full refund or an exchange.